Shipping policy
At MILLIE SIGN DESIGNZ, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy for details on how we handle shipping, delivery times, and related information.
1. Shipping Locations
We currently ship to the following locations:
- Domestic Shipping: [India.]
If your location is not listed or outside our shipping range, please contact us at milliesigndesign@gmail.com for further assistance.
2. Shipping Costs
Shipping costs are calculated based on your location, the package weight, and the chosen shipping method. Shipping costs will be calculated and displayed at checkout before you complete your purchase.
3. Processing Time
Orders are typically processed within 40 days after placing the order. Processing time may be longer during peak seasons, sales, or holidays. You will receive an email confirmation once your order has been shipped.
Note: Processing time is separate from shipping time.
4. Shipping Time
Estimated shipping times are as follows:
- Domestic Shipping:
- Standard Shipping: 40-45 business days
Please note that shipping times are estimates and cannot be guaranteed. Delays may occur due to factors beyond our control, such as customs clearance or carrier delays.
5. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor your order’s progress. Please allow up to 24-48 hours for the tracking information to update.
6. Shipping Delays
While we strive to ensure timely deliveries, unexpected delays may occur due to factors such as:
- Carrier-related issues (e.g., weather delays, strikes)
- Customs delays for international orders
- Incorrect or incomplete shipping information provided during checkout
If you experience significant delays, don't hesitate to get in touch with us at milliesigndesign@gmail.com and we will work with the carrier to resolve the issue.
7. Customs, Duties, and Taxes
For international orders, the recipient is responsible for any customs duties, taxes, or import fees that may apply. These charges are not included in the shipping cost and are determined by the customs office of the destination country. MILLIE SIGN DESIGNZ is not responsible for any delays caused by customs processing.
8. Shipping Address
Please ensure that all shipping details are accurate and complete at the time of placing your order. We are not responsible for delays or mis deliveries due to incorrect or incomplete addresses. If you need to update your shipping information after placing an order, be sure to get in touch with us as soon as possible at milliesigndesign@gmail.com
9. Lost or Stolen Packages
MILLIE SIGN DESIGNZ is not responsible for lost or stolen packages once the carrier has marked the order as delivered. If your package is lost or stolen, please contact the airline directly or contact us, and we will do our best to assist you.
10. Damaged Items
If your order arrives damaged, don't hesitate to get in touch with us within 48 hours of receiving your package. Provide photos of the damaged items and packaging, and we will arrange for a replacement or refund based on our Return and Refund Policy.
11. Contact Information
For any questions or concerns regarding returns or refunds, please contact us at:
- Email: milliesigndesign@gmail.com
- Phone: +91 6282996125